Banking & Finance

Gulf Bank embarks on multi-year multi-experience transformation journey with Avaya

Gulf Bank, one of the largest and leading banks in Kuwait, has embarked on a multi-year customer experience transformation journey with Avaya as it seeks to embrace a multi-experience approach that strengthens its market differentiation through better customer and employee experiences. Built on Avaya OneCloud CCaaS, the suite of solutions being adopted by Gulf Bank […]


Mashreq Bank partners with Avaya and Koopid to bring AI to customer experience

Mashreq Bank’s innovation brings Artificial Intelligence to the heart of its self-service capabilities with the region’s first digital engagement banking bot. Mashreq, one of the leading financial institutions in the UAE, has partnered with Avaya and Koopid to create a new banking experience that represents a giant leap forward for customer experience, including self-service capabilities, […]


STC and ConsenSys announce Blockchain launch to accelerate its adoption

Saudi Telecom Company (STC) and ConsenSys, a leader in Blockchain technology, have announced the launch of Blockchain on STC Cloud, a move set to accelerate Blockchain adoption in the Kingdom. It will provide enterprises and governments with a path to enable mass adoption of the technology through dramatically lowering the costs of prototyping and experimentation […]