Insights

Avaya survey finds KSA customers prefer mobile banking

Survey from Avaya, who will be exhibiting at GITEX 2017, reveals mobile-banking app is most preferred method for contacting one’s bank, survey shows  Half of customers in KSA would change their bank if they receive poor customer service—more than any other country surveyed Banking customers in the Kingdom of Saudi Arabia are increasingly using digital […]


Veeam announces Veeam Availability Suite for VMware Cloud on AWS

By Peter McKay, Co-CEO and President, Veeam Cloud adoption is soaring. According to IDC, worldwide spending on public cloud computing will increase from $67 billion in 2015 to $162 billion in 2020, attaining a 19% CAGR (Compound Annual Growth Rate) . The cloud is here to stay, and it’s only going to become more important. As […]


ITSM professionals believe IT roles will become more challenging

ManageEngine, the real-time IT management company who will be exhibiting at GITEX 2017, has announced the results of its ‘IT Service Management Future Readiness’ survey. The survey, which was conducted in collaboration with ITSM.tools, consisted of ten questions that focused on the opportunities and challenges ITSM will see in the future. It was presented to […]