FTA is at GITEX Global 2025 highlighting projects designed to enhance operational efficiency and data security.
The UAE Federal Tax Authority (FTA) is participating in the 45th edition of GITEX Global 2025 – showcasing AI and Digital Transformation initiatives.
H.E. Khalid Ali Al Bustani, Director-General of the Federal Tax Authority, said: “Our participation at GITEX Global, the world’s largest technology event, represents an important opportunity to explore the latest international technological advancements in the tax sector and to leverage them as part of the Authority’s commitment to continuous enhancement of digital infrastructure and services. This supports our plans to further expand the use of Artificial Intelligence technologies to ensure the ongoing improvement of operational efficiency, accelerate tax procedures and maintain the highest levels of data and information security.”
His Excellency also stated that during its participation at GITEX, the FTA will showcase its future-ready vision, latest initiatives and upcoming plans in the fields of artificial intelligence and Digital Transformation. These align with the UAE Government Strategy, which aims to transition all services into smart, seamless and proactive digital solutions.
The FTA will present innovative models that demonstrate the government’s leadership and excellence, reinforcing efforts to meet customer expectations by making transactions and operations easier, faster and more efficient.
The Authority affirmed that its participation reflects its ongoing commitment to keeping pace with the latest technological systems in the tax sector and strengthening cooperation with its strategic partners in both the public and private sectors to continuously enhance the tax ecosystem. At its stand, the FTA is showcasing a range of new projects in the field of Artificial Intelligence, along with the latest updates and developments to its existing initiatives.
During the exhibition, the FTA will highlight five key AI-driven tax initiatives. The first focuses on data analysis through the application of Artificial Intelligence and Machine Learning to support tax compliance. The second features “FTAgpt”, an internal instant chat search engine designed to respond to tax-related inquiries for FTA employees, powered by generative AI technology. The third involves utilising artificial intelligence to automate clarification requests through Robotic Process Automation (RPA) technology.
The fourth initiative presents the latest updates to the virtual assistant TARA, which provides direct answers to queries related to tax procedures and legislation using AI technologies, offering broader awareness options for stakeholders in the tax system. Meanwhile, the fifth initiative showcases the Proof of Concept for the Authority’s artificial intelligence initiatives as part of its comprehensive AI Strategy.
The event will also see the FTA highlighting its efforts and initiatives under the second phase of the Zero Bureaucracy Digital Programme. Through this phase, the Authority continues to introduce further facilitations, eliminate unnecessary procedures and reduce service completion times. These efforts align with the national programme that reinforces the ongoing drive to implement the wise directives of the UAE leadership aimed at achieving global leadership in government operations and enhancing the UAE’s competitiveness across all sectors.
Also at the event, the FTA will be running a series of workshops and presentations around tax initiatives and digital systems – highlighting their advantages in providing services that meet customer expectations.
This will also provide an opportunity to gather attendees’ feedback and impressions to take them into consideration in the ongoing development plans, the FTA says.
