ManageEngine expands its rapid-start enterprise service desk solution footprint

ManageEngine, the enterprise IT management division of Zoho, has announced the general availability of enterprise service management (ESM) capabilities in the on-premises version of its flagship ITSM solution, ServiceDesk Plus. Businesses can now create and deploy individual service desk instances for multiple departments using ServiceDesk Plus and make them accessible to end-users on an enterprise […]

Department of Finance and Abu Dhabi Digital Authority accelerate Digital Transformation of government services with RPA

Abu Dhabi Digital Authority (ADDA) and Department of Finance (DoF) have signed an agreement with Automation Anywhere, a global leader in Robotic Process Automation (RPA) to digitise government services using software bots. ADDA & DoF will leverage Automation Anywhere’s expertise in the RPA industry to support increased skill development within the government sector to increase […]

NetApp to drive AI-powered data management strategies at GITEX 2019

NetApp, the data authority for hybrid cloud, will put a firm focus on encouraging organisations to leverage the power of Artificial Intelligence to unlock their data potential and drive their DX initiatives at GITEX. Together with NVIDIA, NetApp will demonstrate its capability to help businesses simplify and accelerate their data pipeline for deep learning with […]

Focus Softnet to showcase Artificial Intelligence solutions at GITEX

Focus Softnet, a leading software development and enterprise applications provider, plans to launch its newly developed AI integrated enterprise software solutions at GITEX. It will also showcase its complete cloud product portfolio, including its flagship product – Focus 9 powered by Pronghorn server, which is feature-rich and uses in-memory computing for fast transactions. Adopting AI […]

Alaris brings ‘Business Process Re-Engineering’ into focus at GITEX

Alaris, a Kodak Alaris business, has announced its participation at GITEX Technology Week.  This year the company will focus on educating trade show attendees about the importance of intelligently re-engineering and automating business processes in order to increase agility and efficiency. Naji Kazak, General Manager – Middle East, Africa, Turkey and Russia at Alaris, a […]

ENOC and Microsoft team up for AI Service Station of the Future

ENOC Group (Emirates National Oil Company) has announced a new partnership with Microsoft to design and develop the Service Station of the Future. The Memorandum of Understanding was signed by Zaid Alqufaidi, Managing Director, ENOC Retail and Sayed Hashish, Regional General Manager, Microsoft Gulf. The Service Station of the Future concept centres on the Digital […]

Dubai Customs partners with HTC Vive and VRMADA for VR training

As Virtual Reality (VR) becomes more embedded in the business and the public sector, HTC Vive — the global leader in VR innovation and design, collaborates with VRMADA to deploy a one-of-a-kind Virtual Reality training programme for Dubai Customs to train their inspectors for fieldwork. The training is designed to offer real-life experience to participants […]

Smart Dubai announces UAEPASS as strategic partner during GITEX launch

Smart Dubai, in partnership with the Telecommunication Regulatory Authority (TRA), has inaugurated UAEPASS, a National Digital Identity and Signature Solution, in collaboration with Abu Dhabi’s Smart Solutions & Services Authority; and the Dubai Electronic Security Centre (DESC), as a strategic partner. The launch took place at a press conference held at Smart Dubai’s pavilion during […]

ADSSSA collaborates with IBM to develop AI Centre of Excellence

In a bid to increase the skills and develop in-depth knowledge on Artificial Intelligence (AI) of Abu Dhabi government professionals, the Abu Dhabi Smart Solutions and Services Authority (ADSSSA) has announced that it is collaborating with IBM for the creating of an AI Centre of Excellence in Abu Dhabi. The two parties signed a Memorandum […]

IoT Connect Anywhere enables companies to set up private LoRa networks

Orange Business Services is accelerating the Internet of Things (IoT) in enterprises with IoT Connect Anywhere, its low power wide area network (LPWA) connectivity offering based on LoRa open standard technology. IoT Connect Anywhere provides on-premise connectivity suitable for a range of applications, including energy and fluid management, on-site tracking, geo-fencing, waste control, environmental metering, […]