Top Stories

RPA: Automating routine tasks and enhancing productivity

With Robotic Process Automation (RPA) on a rapid upwards trajectory, enterprises are benefiting from greater productivity and lower operating costs through the automation of routine tasks. Intelligent CIO talks to Milan Sheth from Automation Anywhere about how the technology is transforming the way enterprises operate. Automation Anywhere, a global leader in Robotic Process Automation (RPA), […]


Highlights of GITEX Technology Week 2019 reviewed

With more than 10,000 people visiting this year’s GITEX we take a look back at some of the highlights from Dubai Police’s floating police station to Etisalat’s Lazareth Flying Motorcycle. World’s first floating Smart Police Station launched at GITEX His Highness Lt. General Sheikh Saif bin Zayed Al Nahyan, Deputy Prime Minister and Minister of […]


Mashreq Bank partners with Avaya and Koopid to bring AI to customer experience

Mashreq Bank’s innovation brings Artificial Intelligence to the heart of its self-service capabilities with the region’s first digital engagement banking bot. Mashreq, one of the leading financial institutions in the UAE, has partnered with Avaya and Koopid to create a new banking experience that represents a giant leap forward for customer experience, including self-service capabilities, […]


EVOTEQ delivers smart headquarters for Sharjah City Municipality

The implementation will involve the use of EVOTEQ and Johnson Controls’ Digital Vault platform and reduce the carbon footprint of the building and improving operational efficiency. Sharjah City Municipality and EVOTEQ have announced a partnership to deploy an Artificial Intelligent (AI) platform at the municipality’s headquarters, turning it into a smart building. The move aligns […]


Dubai Police transforms investigative processes and efficiencies with SAS solutions

Dubai Police and SAS, a leader in data analytics and Artificial Intelligence solutions, have entered a technological collaboration, where SAS solutions will equip Dubai Police with data analytics and Artificial Intelligence capabilities for advanced predictive policing and enhanced manpower utilisation. With data flowing in from various sources, the police department will be able to quickly […]


Dubai Municipality selects Dell Technologies solutions to power Digital Transformation strategy

Dubai Municipality has announced a partnership with Dell Technologies to incorporate disruptive innovation and future technologies as part of its ‘Smart Transformation’ strategy. This collaboration is a step towards amplifying the benefits of Digital Transformation initiatives that Dubai Municipality is implementing with the aim of delivering advanced services and solutions with speed and efficiency and […]


HPE to help accelerate Abu Dhabi Digital Authority’s data federation vision

The Abu Dhabi Digital Authority (ADDA) has announced a new data partnership agreement. The agreement has been made with Hewlett Packard Enterprise (HPE), currently in attendance at GITEX Technology Week 2019. The alliance is expected to support ADDA in accelerating the execution of its ambitious data federation vision, which in turn, bolsters the Emirate’s Digital […]


EVOTEQ and Khazna to build Sharjah’s first Tier 3 data centre

EVOTEQ, a leading Digital Transformation catalyst in the Middle East, and Khazna, the UAE’s largest data centre wholesale provider, are collaborating with a view to jointly develop Sharjah’s first Tier 3 data centre. The data centre will enable faster and more efficient Digital Transformation of Sharjah and its development into a Smart City. The agreement […]


A10 Networks expert on why Middle East is a ‘hugely important’ market

The Middle East is a ‘hugely important’ market, with IT leaders in the region keen to embrace new innovative technologies, according to one A10 Networks VP. Intelligent CIO spoke to the company’s Vice President, EMEA Sales, Anthony Webb, and Technology Consultant Lead, MEA, Adil Baghir, at GITEX Technology Week 2019, where the company is showcasing […]


ManageEngine expands its rapid-start enterprise service desk solution footprint

ManageEngine, the enterprise IT management division of Zoho, has announced the general availability of enterprise service management (ESM) capabilities in the on-premises version of its flagship ITSM solution, ServiceDesk Plus. Businesses can now create and deploy individual service desk instances for multiple departments using ServiceDesk Plus and make them accessible to end-users on an enterprise […]